System Administrator


Asia / Asie

Nato clearance: 


Job description: 

LOCATION: Afghanistan
DURATION: 1-year renewable
CONTRACT: Consultant
SALARY: Negotiable daily rate
WORK HOURS: Based on rotations: 6 weeks on site/6 weeks home, 7 days a week, 10 hours per day (with possible night shifts)

GLOBAL Technologies is contracted by one of its main client to install, operate and maintain Communication and Information Services in Afghanistan under Resolute Support Project.  The technical scope of the IT Infra Administrator is the administration of IS Servers, the management of Applications (emails, File transfer, Internet/Intranet facilities) and support services (Active Directory, DHCP, DNS, Backup mechanism and archiving…)

 Service monitoring
o Ensures server rooms meet operational conditions and request maintenance as required
o Manages NATO Unclassified, ISAF Secret, and NATO Secret Networks
o Manages the creation and removal of user accounts
o Manages, supports and maintains mail services, gateway, and internet proxies o Produces Server configuration reports
o Ensures that backups are executed and completed as scheduled
o Maintains servers and applies patches and upgrades
o Maintains and monitors storage devices: NetApp
 Upon an incident detection, or end-user TT (Incident or Service request) received from the User Support Group, 
o Solve the incident: 
 Handle appropriate remote servers/any IT devices configuration
 And/or Trigger FT for a Level 1 corrective maintenance intervention on-site
 And/or Trigger Comms Expert team leader (or IDS team leader if ancillaries issue) for a Level 2 corrective maintenance intervention onsite
 And/or Escalate to OSQ Level 3 support in case of problem or complex incident
o For a end-user TT, check with end-user the TT issue is fixed, and set the TT to fixed state
o Weekly report (significant facts) towards the IT Group team leader
o Carry-out problems investigation with level 3 back office support
o Provides support to the ISAF theatre service desk for sys admin related problems
o Updates and creates trouble tickets in detail with pertinent information
 Apply to the network the Software Changes, upon the Team leader’s request. 
 Servers and Workstations administration (Linux, Windows): Level 2-3 (high skilled expert)
 IS applications administration (email, File transfer, Web facilities, Active Directory, DHCP, DNS…) Level 2-3 (high skilled expert)
 Collect and analyse statistics for capacity planning 
 Follows standard operating procedures for automated data processes (e.g. server management, system administration tasks)
 System performance tuning and disaster recovery planning
 Performs system-wide backups, and load and capacity planning and management
 Produces and updates standard operating procedures for automated data processes (e.g. server management, system administration tasks)

Job requirements: 

 Fluency in English 
 NATO Cosmic Top Secret clearance
 Experienced in working in hazardous, industrial and Multinational environment
 2 to 3 years of experience in Military context
 A few years of experience in IT (Infra) Administration: 
o Generic servers and Workstations administration (Linux, Windows) o
IS applications administration (email, File transfert, Web facilities, Active Directory, DHCP, DNS...)
 Specific knowledge and experience in virtualization technologies would be appreciated
 Specific knowledge and experience in storage technologies would be appreciated.