Level III OpenScape Voice Engineer

Location: 

Asia / Asie

Nato clearance: 

YES

Job description: 

LOCATION: Afghanistan
CLIENT: NATO
DURATION: 21 days
CONTRACT: Consultant
SALARY: Negotiable daily rate
CLEARANCE: NATO CTS
STARTING DATE: 5 October


TASKS:
• The objective is to install a new and improved release of the OpenScape 4000 server that can be supported by Unify communications, as the current V7 is EOL Q4 2019.
• Objective 1.
o Prepare for upgrade of systems in SHAPE, and RSM.
o Raise Purchase orders, obtain licenses, download software, raise CCP, prep SOW.
• Objective 2.
o Upgrade LAB system in SHAPE, under guidance of Unify engineer.
o To be trained in process of V8 upgrade, in preparation of travel to RSM.
• Objective 3.
o Travel to, and upgrade both OpenScape 4000 systems in RSM.

The scope of this work under this task order composed of a number of work packages:
Work package 1 – Prepare for SHAPE Lab upgrade (mandatory)
This work package consists of organising and upgrading the LAB OpenScape 4000 system in SHAPE.
The following items shall be implemented under this work package:
o Download V8 software.
o Download HotFixes for upgrade.
o Raise purchase orders for licenses
o Complete DR for purchase
Work package 2 – SHAPE Lab Openscape upgrade to V9 (mandatory)
This work package consists of organising and upgrading the LAB OpenScape 4000 system in SHAPE.
The following items shall be implemented under this work package:
o Perform upgrade under tutorage of Unify engineer.
o Post upgrade, monitor system, and test devices/trunks.

Work package 3 – Prepare travel to RSM (mandatory)
This work package consists of preparing to travel to RSM.
The following items shall be implemented under this work package:
o Prepare for travel, flights/equipment
o Organise vaccinations and necessary training (if required) needed for travel.
Work package 4 – Travel to RSM and perform upgrade (mandatory)
The objective of this work package is for the contractor to travel to RSM, and perform the upgrade to the OpenScape 4000 systems.
The following items shall be implemented under this work package:
o Travel to RSM.
o Co-ordinate planned outages in theatre with AMNOC
o Perform upgrade from v7 to v8 on OpenScape 4000 systems.
o Monitor systems post upgrade confirmation of successful upgrade and preparation of rollback plan
o Perform audit on devices connected to systems.


REQUIREMENTS:
• For this consultancy we are looking for experienced HiPath/OpenScape 4000 engineers, with experience of maintenance and operations of these systems.
• The candidate has a several years O&M on the OpenScape 4000 system.
• The candidate has at least five years relevant experience in telecommunications, and networked pbx systems.
• The candidate has a flexible, cooperative and customer focused attitude; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way;
• The candidate is able to speak and write fluent English since the work is conducted in English
• The candidate as experience of deploying to an austere military environment and is able to deploy during the proposed time period.
• The candidate has working knowledge of NATO structure and has recent experience of working in a joint military and civilian environment.