IT Technician

Location: 

Europa / Europe

Nato clearance: 

YES

Job description: 

LOCATION: Izmir, Turkey
CLIENT: NATO
DURATION: March to December 2019 with possible extensions
CONTRACT: Consultant
SALARY: Negotiable daily rate
WORK HOURS: Monday to Friday, normal working hours
CLEARANCE: NATO SECRET 
START DATE: March 2019
 
TASKS
Executes/contributes to Level 1 support of Incident Management and Request Fullfilment as single Point of Presence for Central Servise Desk
Contributes to local Configuration Management, Asset Management and Problem Management
Completes assigned documentation and diagrams as required for the respective area
Installs, configures (inc. baseline preparation) and maintains end-user equipment at user location
Ensures KPIs are met and reports to SMB and SL on a regular basis
Provides support to desktops running on Windows 7/10, assists with relocation of end user CIS equipment (printers, workstations, monitors etc.
 
 

Job requirements: 

At least 3 years experience as IT Technician

MS Windows and/or ComptTIA A+ certification
Experience with ITSM tool
ITIL foundation certification
Working in a multinational and/or MIL environment