FAS admin - ICC

Location: 

Asia / Asie

Nato clearance: 

YES

Job description: 

LOCATION: Kabul, AFG
CLIENT: NATO
CONTRACT: Consultant
SALARY: Negotiable daily rate
CLEARANCE: NATO Secret
STARTING DATE: November 2019

TASKS:
  • Ensure, monitor and review proper server and workstation installation, configuration and operation
  • Conducts system administration for the operating system(s) for their assigned FAS(s). Note that servers may be physical or virtual.    • Provide 2nd level support function for maintenance support and rectification of incidents and problems of their assigned FAS
  • Performs FAS backups of operational systems and data
  • Escalate incidents to the 2nd level enterprise support or 3rd level support and follow-up on their status using the dedicated IT Service Management tools and procedures
  • Perform authorised software changes, following established procedures for quality, configuration control, testing, documentation and security
  • Ensure proper configuration and operation of assigned FAS system(s)
  • Performs user and interoperability testing for assigned FAS system(s)
  • Provides mentoring to support/operational staff with less experience
  • Synchronisation and replication of databases as required  • User data migration as required
  • Administers any database required for assigned FAS system(s)
  • Develops and conducts database maintenance practices/planning to include availability, performance, resilience, sizing, capacity, housekeeping, backups/storage strategy required
• Monitors usage, collects key performance indicators, generates reports, identifies and manages database security issues
  • Conducts compatibility testing to ensure that changes to the supporting environment (e.g. GPOs, .NET, Java etc.) do not have an adverse impact on the assigned FAS
  • User acceptance testing as required
  • Produces scripts and queries to support operations
  • Provides cover/support for/to other FAS Administrators in time of absence or high tempo operations  

REQUIREMENTS:
  • A University Degree in Computer Science, Telecommunications, Electrical Engineering or related discipline, and 4 years IT-related experience; Or A Higher Secondary education and completed advanced vocational training in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.
  • At least 3 years’ recent experience administering ICC in an operational environment
  • Recent administration (2 or more years) of NIRIS in an operational environment
  • Including experience with:  o Oracle Solaris 10 or later
  o Apache Tomcat/Cupid web services c
  o Service Oriented Architectures (SOA)
  o Testing of software applications.
  o Practical experience with Oracle Relational Database Management System o Knowledge of Tactical Data Link formats
   • At least two years’ experience with an IT service management tool    • Excellent troubleshooting skills
   • Strong interpersonal skills, be able to work within a team environment comprised of civilian and military staff
   • Good verbal and written communication skills.
   • Familiarity with and capable of making effective use of the Microsoft Office toolset.
   • Fluent spoken and written English (3/3/3/3

DESIRABLE:
   • Knowledge of ITIL (Information Technology Infrastructure Library) concepts, ITIL experience highly desirable.
   • Experience in the administration and support of other NATO FAS 
   • 2 years’ experience with Service Desk Expres